CovaU Mobile’s Billing Cycle
CovaU Mobile operates on monthly billing cycle. The bill will be issued on the 1st every month and payment will be processed on the 14th of the same month. However, if 14th falls on public holiday, the payment will be processed on next business day.
Prepaid or Postpaid?
CovaU Mobile is a postpaid mobile service provider and we bill any extra usages outside your plan on the next invoice.
CovaU Mobile billing has two components:
Monthly Plan Fee: This is the standard fee which you will be charged for your nominated plan (if you have asked for extra SIM cards, it will be included as part of the plan fee).
Excess Usage Charges: These are the additional charges incurred outside your monthly quota (non-plan usage); eg: excessive data. These will be charged next billing cycle.
Pro-rata Plan Fee and Usage
If you did not begin your service on the 1st of the month, the monthly plan fee and plan allowance will be calculated pro-rata.
Example: your service started on the 21st Nov and you are on a Basic 3 plan (monthly Data Allowance: 5GB + Included Value: $100)
Then, your Data Allowance between the periods from 21st to 30th Nov is 1.6GB, plus $33.33 Included Value. Your bill issued on 1st Dec will be as follows: